Careers

Fueled by Us!

Phalanx hopes to provide an opportunity for a successful career in logistics for those who desire to work close to their home community of Northeast Ohio. Whether you have years of experience, are changing your career, or are a recent grad just getting started, there is a seat for you at Phalanx.

Since the inception of Phalanx Logistics Solutions in 2005, the goal of creating a unique logistics model that can offer the best to employees, carriers, and customers has been our top priority exemplified by our “Driven for You, Fueled by Us” initiative.

2 Associates at Conference Table at 3PL Logistics Companies

Open Positions

Logistics Solutions Specialist

Position Summary

The Logistics Solutions Specialist will execute on the Customer Operations and Carrier Sales components of the business. The Logistics Solutions Specialist role is a key component of a customer-centric FireTeam and focuses on the execution of our Customers’ logistics needs of sourcing and booking freight while exceeding their expectations through the display of our Core Values. This position will also provide operational prowess for the Customer while cultivating and enhancing Carrier relationships to meet the expectation of our offering.

Primary Job Duties

Source and book available freight for own FireTeam and entire office/Team
Execute Customer Operations process within FireTeam in accordance with Customer SOPs
Drive, operationally, the logistical success for Customers, Carriers, and FireTeam
Work within TMS to ensure operational processing of Customer movements is managed
Provide proactive and detailed communication on Customer and Loads to Carriers & FireTeam
Book customer freight through negotiation, with market awareness through Sales and Procurement attributes
Effectively and strategically call on our Carrier network to cover freight
Optimize Carrier Relationships to ensure ideal and efficient coverage
Develop and build relationships with our vast Carrier network to increase partnerships
Ensure all Carriers meet and exceed compliance required prior to booking
Identify opportunities to further penetrate current Carriers
Develop new carrier relationships to strategically support Customers & FireTeam
Qualify carriers based on modes of transportation, size and regions traveled
Effectively communicate new carrier characteristics to FireTeam
Dispatch freight for own FireTeam and entire office/Team via TMS
Responsible for Carrier business reviews with support from FireTeam Lead and Squad Lead
Knowledge of EDI processes for accepting tenders and updating customer websites
Knowledge of TMS to ensure customer requirements, contracts and pricing support are included in the system
Achieve weekly and monthly KPIs related to Customer Operations
Other duties as assigned by FireTeam Lead

Primary Skills Needed

Great teamwork, communication, and organizational skills
Strong Analytical, problem solving, and process driving attributes
General awareness of Sales and Procurement methods
Ability to follow both Operations and Acct Management SOPs where applicable
Possess a Team Player mentality
once trained
Ability to manage and be energized by a fast-paced work environment

Measures of Success

Achieve monthly, quarterly, and yearly KPIs
Add value to Customer, Carrier, and FireTeam

Benefits & Perks

Medical, Dental, and Vision Insurance

401K Retirement Savings Plan

Competitive Compensation

Profit Sharing

Employee Referral Bonus Program

No Non-Compete

Professional Development

Casual Dress Code

We’re Looking for Talent

You are the driver of our vision, our differentiator, and our top investment. We leverage this investment in our people, our process, and technology to enable us to offer superior supply chain solutions to our partners.